Terms and Conditions
Effective: October 17, 2026. Last updated: October 17, 2026.
These Terms cover your use of convertwithcontent.com (the "Site") and the services of Contenzio, LLC, doing business as Convert With Content ("CWC," "we," "us"). By using the Site or our services, you agree to these Terms. If you are a customer with a signed proposal or service agreement, that agreement controls wherever it differs from these Terms.
1. Our services
We provide AI Visibility, AI Content Production, AI Advertising, and agency white-label services. The scope, price, and schedule of any paid work are set out in your proposal or service agreement.
2. Free audits and reports
Free audits and reports are free, and you don't have to buy anything. They're for information only. They're based on data available when we prepare them, including third-party and AI-platform results that can change at any time, and they aren't a promise of any result.
3. AI-assisted content
We use AI tools to research and draft work, and people on our team review it before delivery. You review and approve content before it's published. You're responsible for the accuracy of facts about your own business, products, prices, and claims, and for any content you publish.
4. Agency white-label services
When we work for an agency, the agency is our customer. The agency is responsible for its own customers' approvals, instructions, and claims, and for its agreements with them. We keep white-label work confidential and don't brand it as ours.
5. Your responsibilities
Please give us accurate information and the access we need, and use the Site only for lawful purposes. Don't try to disrupt the Site, get around its security, or collect information about other users.
6. Ownership
The Site and its content belong to CWC or our licensors and are protected by copyright and other laws. You can't copy or resell our site content without permission. Once you've paid for it in full, the work we create for you belongs to you, unless your agreement says otherwise. We keep ownership of our own methods, templates, and tools, and we may describe the type of work we did for you, without confidential details, unless you ask us not to.
7. What you send us
We use the information and materials you send us only to respond to you and provide our services. We publish a review or testimonial only with your permission, or as allowed by the review platform's terms.
8. Reviews
Customer reviews shown on the Site are collected and verified through Shopper Approved, under Shopper Approved's terms.
9. Payment, cancellation, and refunds
Fees and billing terms are in your proposal or service agreement. Our services are digital, and work already performed isn't refundable unless your agreement says otherwise. To cancel a monthly plan, follow the notice period in your agreement.
10. No guarantees of results
We work hard for results, but we can't guarantee rankings, placement in AI answers, traffic, leads, sales, or ad performance. Search engines, AI platforms, and ad networks control those, and they change often. You're responsible for decisions you make based on our work.
11. Other websites and services
The Site links to other websites, and some services rely on third-party platforms. We don't control them and aren't responsible for their content, availability, or policies.
12. Disclaimer
THE SITE AND ITS CONTENT ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE FULLEST EXTENT THE LAW ALLOWS, CWC DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. THE SITE MAY CONTAIN ERRORS, AND WE MAY CHANGE IT AT ANY TIME.
13. Limitation of liability
TO THE FULLEST EXTENT THE LAW ALLOWS, CWC WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, OR DATA. OUR TOTAL LIABILITY FOR ANY CLAIM WILL NOT BE MORE THAN THE FEES YOU PAID US IN THE 3 MONTHS BEFORE THE CLAIM. SOME STATES DON'T ALLOW THESE LIMITS, SO THEY MAY NOT APPLY TO YOU.
14. Indemnity
Each party will defend and hold the other harmless from third-party claims caused by its own content, materials, instructions, or breach of these Terms. For example, you're responsible for claims about content or facts you supplied or approved, and we're responsible for claims that material we created infringes someone else's rights.
15. Electronic communications
When you email us or use the Site, you agree to receive communications from us electronically. Electronic notices and agreements satisfy any requirement that they be in writing.
16. Ending access
We may suspend or end access to the Site at any time. Ending a service is covered by your agreement.
17. Attorney fees and venue
California law governs these Terms. Any dispute will be heard in the state or federal courts of San Diego County, California. In any legal action about these Terms, the winning party may recover reasonable attorney fees and costs.
18. General
If any part of these Terms can't be enforced, the rest still applies. If we don't enforce a term, we haven't waived it. These Terms, our Privacy Policy, and any signed agreement are the whole agreement between us about the Site. Visitors outside the US are responsible for following their local laws.
19. Changes
We may update these Terms. We'll post the new version here with a new date. If you keep using the Site after that, you accept the update.
20. Contact us
Contenzio, LLC dba Convert With Content
501 W Broadway, Suite 800
San Diego, California 92101 USA
support@convertwithcontent.com
888-715-1458