Twitter is one of those tricky networks. The users who have been on for the longest time will have more followers than those who are new to the
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Social Listening – How To Create A Message and Response Strategy
If you have read my other two posts, you should be up to date on how to be a good listener, why social listening is important, what to
Social Media Relationship Skills – Listening (Part 1)
Social Media is all about relationships. In fact, the success a brand will have in the social media era will depend on the relationships it builds. These are